12-Hour Advanced Class

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Frequently Asked Questions

If you have any questions please contact us.

  1. How quickly can I finish this course?
  2. How long does it take to get the certificate?
  3. How can I pay for the course?
  4. How do I register for this course?
  5. Can I use someone else's computer or Internet service?
  6. Must I complete this course in one sitting?
  7. What if I have no e-mail address?
  8. I have already enrolled. How do I get back into the program?
  9. I just got knocked off line in the middle of a section. What do I do now?
  10. I use AOL and I keep getting knocked off line. What should I do?
  11. Which browser is recommended for best access to your site?
  12. Are there any special computer or download requirements to participate in the course?
  13. What happens if I fail the final? Can I take it again?
  14. What happens when I fail a security question? Can I continue with the course?

How quickly can I finish this course?

The course is designed to take the equivalent amount of time as a traditional in-class traffic school. The great thing about this course, however, is that you work at your own pace. No one is sitting over your shoulder making you slow down or speed up. Everyone reads at different speeds and this program will allow you to proceed at your own pace and there is no time maximum for the program. The average completion time varies.

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How long does it take to get the certificate?

Certificate will be mailed to your address within 24 hours of course completion and the passing of final test.

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How can I pay for the course?

You can pay for the course by credit card. After you fill out the registration form, you can be linked to a completely secure credit card page where you pay quickly and effortlessly. The site is encrypted to make your on-line purchase safe.

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How do I register for this course?

Registration for this course is quite simple. You can click here and be taken to the online registration page. Just complete all the appropriate fields and you can get started right away.

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Can I use someone else's computer or Internet service?

That is what makes this course so easy and great! You can take this course from home, work, a friend or family's house, your local library, or you can even rent time on the Internet at a copy/computer center. Whatever computer you use, you simply need Internet access. You can also start on your own computer and then finish on another. *This program also works with WEBTV.

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Must I complete this course in one sitting?

The course is designed for the person who does not have a lot of time. The course is broken up into sections and you can log off and then log back on at a later time. The computer will record the section you have completed. You can log on and off as many times as you wish until you complete the program. You can also do the entire course in one sitting.....it is up to you.

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What if I have no e-mail address?

An email address is require to recieve important and required feedback from us. Or you may also use a friend's e-mail address if you wish.

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I have already enrolled. How do I get back into the program?

If you have already enrolled, you have a username and password. You may re-enter those codes on our home page where instructed as many times as necessary to access and complete the program.

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I just got knocked off line in the middle of a section. What do I do now?

Many Internet users are knocked off line frequently. This may result from a lost Internet connection, another call interrupting your connection if you are on a single line with call waiting, or simply because your own computer crashes. Remember, as you complete each section of the course, your progress is logged. Completion of chapter one, for example, cannot be lost if your answers are submitted to the system and graded on screen. Being knocked off line at that point, will only bring you back to the start of the next chapter, it will not delete chapter one. Our website is unable to control your Internet connection and inactivity on your part will not result in our system knocking you off line. Any activity requirements will be on the part of your Internet service provider.

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I use AOL and I keep getting knocked off line. What should I do?

If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time.....remain interactive with the screen.

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Which browser is recommended for best access to your site?

For best access to our website, we recommend using Internet Explorer.

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Are there any special computer or download requirements to participate in the course?

There are no videos to download in our program and no special requirements at all of your computer. If you are on this screen and on our website, you can typically enroll and complete the course without a problem.

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What happens if I fail the final? Can I take it again?

You may take the final two times without having to pay a retake fee.

What happens when I fail a security question? Can I continue with the course?

The security questions are used to ensure that the proper individual is taking the course. If you answer incorrectly or take too long to answer, the course will be locked. Toget back into the course you will need to call 1-800-800-7121.

If you have any questions please contact us.

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